Conversational intelligence for WhatsApp

Every WhatsApp lead,
qualified before your team sees it.

Axion runs a task-specific AI agent on your WhatsApp number that qualifies inbound leads, scores intent on a deterministic rubric, and routes only the ready ones to a human — with a handoff card in their hands.

AA
Axion Admissions
online · typically replies instantly
WhatsApp
Message
Qualification engine
Deterministic intent scoring, live
0
Intent · 0–100
Extracted profile
Course:City:Budget:Intake:Competitor:
Score build-up
Budget fit27/30
Timeline urgency25/25
Intent clarity20/20
Engagement15/15
Competitor pressure4/10
Hot · Route to counselorCounselor slot booked
Priya · MBA · ₹6–8L · 2026
  • Strong budget-fit and near-term intake — high conversion likelihood.
  • Already comparing on CollegeDekho — move fast on the call.
  • Lead with Mumbai/Bangalore options inside ₹8L.
Christ University — ₹4.8LIIM Mumbai — from ₹11L
Built for teams inEducationHealthcareReal estateFintechInsuranceSaaS

The handoff problem

Half of every handoff is noise.

Inbound WhatsApp floods your team with “just checking”, wrong-fit, and not-ready chats. Reps burn their day triaging — and the genuinely hot leads wait in the same queue as the tyre-kickers.

Axion does the triage in the conversation, so a human only ever opens a chat that's worth their time.

~50%
of leads at handoff are junk
the industry's stated baseline
8
turns to a scored decision
one question per turn, WhatsApp-native
0
counselor slots spent on cold leads
parked & nurtured automatically
< 4s
per-turn response, p90
feels instant to the lead

Ten industries · one engine

Watch it qualify your use case

The same extract → score → route engine, tuned per industry. Pick one and watch a real WhatsApp conversation become a scored, routed decision — live.

Higher Education

Admissions that qualify themselves

Turn a flood of “fees kitni hai?” enquiries into a ranked list of applicants worth a counselor's time.

Priya · MBA aspirant, Delhi
AA
Axion Admissions
online · typically replies instantly
WhatsApp
Message
Qualification engine
Deterministic intent scoring, live
0
Intent · 0–100
Extracted profile
Course:City:Budget:Intake:Competitor:
Score build-up
Budget fit27/30
Timeline urgency25/25
Intent clarity20/20
Engagement15/15
Competitor pressure4/10
Hot · Route to counselorCounselor slot booked
Priya · MBA · ₹6–8L · 2026
  • Strong budget-fit and near-term intake — high conversion likelihood.
  • Already comparing on CollegeDekho — move fast on the call.
  • Lead with Mumbai/Bangalore options inside ₹8L.
Christ University — ₹4.8LIIM Mumbai — from ₹11L

The mechanism

Extract. Score. Route.

A clean separation of concerns: the LLM converses and extracts; a deterministic engine scores. Reproducible, debuggable, and tunable on your own outcomes.

01

Extract

The agent mirrors the lead's language, asks one question per turn, and pulls a structured profile — budget, timeline, intent — straight from natural chat.

02

Score

A deterministic rubric turns the profile into a 0–100 intent score with a transparent build-up. No black-box LLM scoring — every point is explainable.

03

Route

Hot leads reach a human with a Smart Handoff Card. Warm leads get nurtured. Cold leads are parked — never spending a rep's day.

Built for the 2026 rules

WhatsApp-compliant by design.

Meta's 2026 policy bans general-purpose chatbots on the WhatsApp Business Platform — but explicitly allows task-specific agents for lead qualification, booking, and support. Axion is task-specific to its core: it answers only from your knowledge base and stays on the qualification job.

It's structurally incapable of being an open-domain assistant — which is exactly what keeps your number safe.

Allowed & encouraged
  • Lead qualification
  • Appointment booking
  • Order & support triage
  • Human-escalation built in
Banned in 2026
  • Open-domain chatbots
  • ChatGPT / LLM wrappers
  • “Ask me anything” bots
  • WhatsApp as a bot channel

Platform, not a plug-in

Multi-tenant. Governed. Auditable.

Axion is built as a platform: run every client or business unit as an isolated workspace, with the controls a serious operation needs.

Multi-tenant workspaces

Every org is isolated — its own use cases, team, conversations, and knowledge base. Nothing leaks across tenants.

Role-based access

Admin, Agent, and Viewer roles. Change roles, deactivate access, and manage teams — with last-admin protection.

Full audit log

Every sign-in and admin action, filterable by actor, client, and date. Nothing happens off the record.

AI-token governance

Per-client token allowances and live usage meters, so cost never runs away from you.

Template library

Author a use case once, save it as a blueprint, and roll it out to any client — structure only, no data.

Human handoff

The Smart Handoff Card gives counselors the profile, score, recommendations, and a talk track — ready to close.

See Axion qualify your inbound.

Bring a real conversation from your world — we'll show you the score building, the routing decision, and the handoff card, live on your use case.